Underground Cellar Wine Claims Portal

  • Program Overview: This is a time-limited program for customers to reclaim wine orders due to the bankruptcy of Phoeno Wine Company Inc. and Underground Enterprises Inc. For a full review of the court-approved terms & conditions in the fulfillment notice, click here.
  • Order Submission Process:
    1. Login to Your Account: Click here to log in by providing the email associated with your UC account. A password will be sent directly to your email. If your e-mail has changed, please message support@wineclaimsportal.com
    2. View Available Bottles: View your Cellar Selection
    3. Checkout: After making your selection, pay applicable surcharge and shipping fees. These rates are set in accordance with the court-approved fulfillment notice and UC's transaction's records.
    4. Deadline: Submit by December 8, 2023.
  • Contact Information: Questions or assistance - contact support@wineclaimsportal.com.